Other Question

  • About commercial collaboration (YouTube channel, Instagram, etc.)

    Thank you for your offer. We are very grateful. However, we are currently running out of products in our store, and even with many new customers, we cannot sell any more of our popular products. Currently, the Pokémon card game is very popular and retailers can't take as many units as they want...
  • I cannot login to my account.

    There is a "Forgot?" button at the side of the password window, please reset your password by yourself. If you do not receive an email to reset your password, it is likely that your email address is not able to receive automated emails from us. If this is the case, there is nothing we can do for...
  • Is JYW POKECA a Pokémon Gym Store? and Do you offer resells of Pokemon Center / Gym limited edition products?

    Unfortunately we are not a Pokémon Gym Store, so we do not receive promo cards limited to "Pokémon Gym Store" and we can't sell the items limited to "Pokémon Gym Store" . **If we do sell those items or promo cards, they were purchased from consumers and not distributed to us. Please check the ...