We think we can give promo card only for "pre-orders". Normally, the promo will come with our first sale.
(it will not come in "Reproduce" or "Restock")
However, there is no prior commitment with the manufacturer or distributor that for sure we will get the promo at full amount.
This is always in a small store like ours, we know if the promo came when we open the package we received.
So to be sure, we do not promise to give promo cards in any case.
Actually in the past, we have had a few rare cases where the promo cards did not come for the all boxes ( for example only for 50% of all boxes)
We were told that the reason for those was because the manufacturer instructed the distributor to give more promos to the real stores, not the online stores.
In that case, they will be given on a first-come, first-served basis.