Orders

• Can I cancel my order ?

  Basically we can not accept cancellations for any reason so please consider your purchase carefully before making it. But if your order has not yet been prepared, we may accept the cancellation.  (If your cancellation involves a large quantity or affects a popular sold-out product, we may restri...

• Can I change the shipping address after I placed order ?

  Unfortunately you can't change the address after you placed order from your side.Only from our side, it can be fixed. So please send a message with your Order No. and Correct shpping address.( If you change the shipping address in your account page, it will be reflected from next purchase. It is ...

• I haven't received my Confirmation Email. ( or notice of shipped )

  "Order confirmation" and "Shipped" emails are automatically sent from our system. Sometimes automatic emails are into junk inbox, please check there first, If you can't find them also in the junk box, it means your mail provider blocking our automatic emails. In this case it's difficult to send ...

• This is a Gift to my Friends..

  >>This is a Gift to my Friends.. If you would like this to be "gift-wrapped", then we are sorry but we do not offer wrapping services. Also, if you are asking us to mark a commercial invoice as a gift, we are unable to do so. The meaning of "Gift in the Commercial Invoice" is that we are ...

• Does it come with a promo card?

  We think we can give promo card only for "pre-orders". Normally, the promo will come with our first sale. (it will not come in "Reproduce" or "Restock") However, there is no prior commitment with the manufacturer or distributor that for sure we will get the promo at full amount. This is always i...