Can I cancel my order ?
We do not accept any cancellations in any reason.
Please consider carefully before purchasing.
If you still want to cancel, please let us know.
If our store has not yet started preparing for shipment when we read your message, we will accept your cancellation, but you will not be allowed to use ...
Can I change the shipping address after I placed order ?
Unfortunately you can't change the address after you placed order from your side.Only from our side, it can be fixed. So please send a message with your Order No. and Correct shpping address.( If you change the shipping address in your account page, it will be reflected from next purchase. It is ...
My order was automatically cancelled,, It seems that my account has been blocked.
Unfortunately, we receive many orders each time that do not comply with our quantity limit, and we spend a lot of time canceling them.
If you order more than the limit, regardless of the reason, all orders will be canceled and future use will be refused.
The same will apply if we determines tha...
I haven't received my Confirmation Email. ( or notice of shipped )
"Order confirmation" and "Shipped" emails are automatically sent from our system.
Sometimes automatic emails are into junk inbox, please check there first,
If you can't find them also in the junk box, it means your mail provider blocking our automatic emails.
In this case it's difficult to send ...
Can I buy your items to sell them on my store ?? and any discount available for bulk purchase?
We may set a limit on the number of items that can be purchased for popular products.
However, there are often customers who intentionally purchase more than the limit, for example by using a different account.
In such cases, we will unilaterally cancel the order without notice.
You will not be ...
This is a Gift to my Friends..
>>This is a Gift to my Friends..
If you would like this to be "gift-wrapped", then we are sorry but we do not offer wrapping services.
Also, if you are asking us to mark a commercial invoice as a gift, we are unable to do so.
The meaning of "Gift in the Commercial Invoice" is that we are ...
Does it come with a promo card?
We think we can give promo card only for "pre-orders". Normally, the promo will come with our first sale.
(it will not come in "Reproduce" or "Restock")
However, there is no prior commitment with the manufacturer or distributor that for sure we will get the promo at full amount.
This is always i...