Policy
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Available Methods: We currently use FedEx and Japan Post EMS as our shipping carriers.Depending on your country, only the methods available for your region will be displayed at checkout. You may select from those options at the time of purchase. FedEx International Connect Plus Main method, usua...
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General Responsibility Customs duties and import taxes are entirely the buyer’s responsibility. When you place an order, you agree to this Custom Duty Policy. These charges are determined and collected by your country’s customs authorities, and they are not revenue for our store. Invoice Declara...
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General Cancellations Orders cannot generally be canceled once placed.If you contact us before your order has shipped, we may be able to cancel it.If shipping has already been arranged, cancellations and refunds will not be accepted. Refund Processing PayPal refunds are usually reflected immedia...
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1.Dispute We always do respond to all troubles such as non-delivery or product defects.The customer can at least request a return. We will accept it in any case.The procedure is as described in our return policy.Or if not delivered, we will offer the investigation to delivery company and if the ...
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Cancellation by our fraudulent order detection system
If our system determines that an order may be fraudulent, the order may be cancelled and the account will be suspended.This means that even if you are not placing a fraudulent order, we may cancel your order if your order meets our criteria. Below are some examples of cases where there is a risk...