Policy

  • Condition Policy

    Our store labels products with the following types: You can see them at the beginning of the product title. NEW: Not Opened.Basically Sealed. Purchased from authorized distributors. Un-Used: Not Sealed. Not played. Including the stocks purchased from consumers. Regarding Single Cards : We have ...
  • Custom Duty Policy

    In our store,Customs Duties is completely "buyer’s responsibility”. You may be charged for handling fees and Customs Duties. Any Customs Duties on a parcel must be paid by the person receiving the parcel. We have no control over these charges and we can’t tell you what the cost would be, as custo...
  • Inquiry Policy

    Inquiry Policy Pokémon cards are very popular and our customers visit our store for a variety of purposes. Therefore, we often receive inquiries that we cannot possibly respond to, such as impossible requests, one-sided requests, and aggressive negotiations. We are very sorry, but it takes us a...
  • Prohibited

    1.Dispute We always do respond to all troubles such as non-delivery or product defects. The customer can at least request a return. We will accept it in any case. The procedure is as described in our return policy. Or if not delivered, we will offer the investigation to delivery company and if t...
  • Refund / Return Policy

    We can accept the return. The return is sorted to 3 kinds. 1.Your responsibility - Return cost is paid by you. You need to ask to us within 7 days since the pack arrived at your hands. Change mind, not reading the description, or mistake purchase etc...the reason of return is not on us.In this ...