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Condition Policy
Our store labels products with the following types: You can see them at the beginning of the product title.
NEW: Not Opened.Basically Sealed. Purchased from authorized distributors.
Un-Used: Not Sealed. Not played. Including the stocks purchased from consumers.
Regarding Single Cards : We have ...
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Custom Duty Policy
In our store,Customs Duties is completely "buyer’s responsibility”.
You may be charged for handling fees and Customs Duties.
Any Customs Duties on a parcel must be paid by the person receiving the parcel.
We have no control over these charges and we can’t tell you what the cost would be, as custo...
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Inquiry Policy
Inquiry Policy
Pokémon cards are very popular and our customers visit our store for a variety of purposes. Therefore, we often receive inquiries that we cannot possibly respond to, such as impossible requests, one-sided requests, and aggressive negotiations.
We are very sorry, but it takes us a...
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Prohibited
1.Dispute
We always do respond to all troubles such as non-delivery or product defects.
The customer can at least request a return. We will accept it in any case.
The procedure is as described in our return policy.
Or if not delivered, we will offer the investigation to delivery company and if t...
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Refund / Return Policy
We can accept the return. The return is sorted to 3 kinds.
1.Your responsibility - Return cost is paid by you.
You need to ask to us within 7 days since the pack arrived at your hands.
Change mind, not reading the description, or mistake purchase etc...the reason of return is not on us.In this ...